1. Introduction
Local Hive respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a provider listing request, contact us, or use any part of the Local Hive platform.
Local Hive is a local directory platform that helps users find service providers by category and location. We do not directly provide the services listed on the website. The information shown on provider profiles is submitted by providers or added by our admin team for directory purposes.
2. Information We Collect
We may collect information from users, service providers, and website visitors when they interact with Local Hive.
Provider listing information
When a provider submits a listing request, we may collect the following information:
- Business name or service name
- Contact person name
- Phone number
- Email address
- Atoll and island
- Service category
- Service description
- Price range
- Message or additional notes submitted by the provider
- Images, logos, or other listing-related files if uploaded
Contact form information
When you contact Local Hive, we may collect your name, email address, phone number, message, and any other information you choose to provide.
Website usage information
We may collect basic technical information when you visit the website, such as browser type, device type, pages visited, approximate time of visit, and general website activity. This information helps us improve the website and fix issues.
3. How We Use Your Information
We use collected information for the following purposes:
- To review provider listing requests
- To create, update, approve, reject, or remove provider profiles
- To display approved provider details on the public Local Hive directory
- To contact providers about their listing request or profile
- To respond to messages, reports, or support requests
- To improve website performance, layout, and user experience
- To prevent spam, misuse, fake listings, or harmful activity
- To manage the website through the admin panel
- To comply with applicable legal or regulatory requirements where required
4. Public Provider Information
Local Hive is a public directory. This means that some provider information may be displayed publicly after a listing is approved.
Public provider details may include:
- Business or service name
- Phone number
- Location
- Service category
- Service description
- Price range
- Logo, images, or gallery photos
- Other listing details approved by Local Hive
Providers should only submit information they are comfortable showing publicly. If you do not want certain details displayed, please do not submit them or contact us to request an update.
5. How We Store and Protect Information
We take reasonable steps to protect the information submitted to Local Hive. This may include limiting admin access, using secure passwords, keeping website files updated, and storing information in a database managed by the website owner or hosting provider.
However, no website, database, hosting service, or internet transmission can be guaranteed to be completely secure. By using Local Hive, you understand that information submitted online carries some level of risk.
6. Sharing of Information
We do not sell personal information to third parties.
We may share or disclose information only in the following situations:
- When provider information is approved for public display on the website
- When needed to operate, maintain, or secure the website
- When working with hosting providers, technical support, or website service providers
- When required by law, legal process, or government request
- When necessary to protect Local Hive, users, providers, or the public from misuse, fraud, or harm
7. Third-Party Links and Providers
Local Hive may contain links, phone numbers, WhatsApp links, social media links, or other contact details belonging to third-party providers.
Once you contact a provider or leave the Local Hive website, your interaction is between you and that provider or third-party platform. Local Hive is not responsible for the privacy practices, actions, services, or content of third-party providers or websites.
8. Cookies and Tracking
Local Hive may use cookies or similar technologies to support basic website functionality, improve user experience, remember preferences, and understand website usage.
You can usually disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
9. Provider Responsibilities
Providers are responsible for submitting accurate and appropriate information. Providers should not submit information that belongs to another person or business without permission.
If a provider submits a phone number, email address, image, logo, or other details, the provider confirms that they have the right to share that information with Local Hive for directory listing purposes.
10. Updating or Removing Information
If you are a provider and want to update, correct, or remove your listing information, you can contact Local Hive through the contact page.
We may need to verify that the request is coming from the correct provider or authorized person before making certain changes.
11. Data Retention
We may keep submitted information for as long as needed to manage provider listings, respond to requests, maintain website records, prevent misuse, or comply with legal requirements.
If a listing is removed, some related records may still be kept for administrative, security, or record-keeping purposes unless deletion is required or approved.
12. Children’s Privacy
Local Hive is not intended for children to submit personal information. If we become aware that a child has submitted personal information without proper permission, we may remove that information from our records.
13. Accuracy of Information
Local Hive tries to keep information accurate, but provider details may change over time. We do not guarantee that every listing is always complete, updated, verified, or error-free.
Users should contact providers directly to confirm prices, availability, service details, location, and any other important information before making a decision.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of Local Hive after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy, or if you want to update or remove information related to your listing, please contact Local Hive through the contact page.